Book more patients, across every channel.
Patient questions answered, appointment requests handled and reminders sent, day or night, for each clinic you run.
Free for 7 days. Every feature in every workspace.
- Sara
How much is whitening?
- Omar
Any free slots on Thursday afternoon?
- Lana
Do you take my insurance?
- Karwan
I need to move my appointment.
- Dana
Is this swelling normal?
Answered by the agent · nothing sent without approval
Agencies running their clients on Maxbound
In practice
One conversation, and what the agent did with it.
Any dental cleaning slots this week?
We do. Thursday 11am or Friday 3pm?
Appointment booked
- 1Every enquiry answeredPatients get an instant reply, 24/7, across every channel.
- 2Booked without phone tagThe agent offers free times and confirms the appointment in the chat.
- 3Fewer no-showsAutomated reminders and rebooking keep the schedule full.
What they ask
What patients ask. And what the agent does with each one.
How much is whitening?
AnswersAnswers from the price listAny free slots on Thursday afternoon?
BooksOffers free timesDo you take my insurance?
AnswersAnswers from the FAQI need to move my appointment.
BooksOffers a new timeIs this swelling normal?
Hands overHands to the clinic, no medical advice
The brief
Tell the agent what you’d tell a new hire. In plain words.
Brief · Healthcare
- 01Answer hours, prices and services from the clinic’s list.
- 02Offer the next free appointment times.
- 03Never give medical advice; hand clinical questions to the team.
- 04Send a reminder the day before each booking.
Write it the way you’d explain the job to someone on their first day. The agent asks when something isn’t clear, and nothing goes live until you approve it.
The parts that do it
What a clinic runs on. Three parts to brief first.
Channels
On the channels patients use. All in the client’s inbox.
WhatsAppConversations and broadcasts
InstagramDMs, comments and publishing
FacebookMessenger, comments and publishing
TikTokPublishing
YouTubePublishing
Website chatConversations
Fill your schedule, across every channel.
Brief your first agent now. Free for 7 days.