Fill every room and every table.
Availability, rates and menu questions answered, bookings taken in the chat and guests followed up, for each hotel or restaurant you run.
Free for 7 days. Every feature in every workspace.
- Sara
Table for six on Friday at 8?
- Omar
Do you have vegetarian dishes?
- Lana
Where do I park?
- Karwan
Can we book the whole place for a party?
- Dana
My order arrived cold.
Answered by the agent · nothing sent without approval
Agencies running their clients on Maxbound
In practice
One conversation, and what the agent did with it.
Do you have a table for 6 on Friday at 8?
8:15 is free on Friday. Shall I hold it for you?
Table booked
- 1Answered while they are still decidingAvailability, rates and menu questions answered in seconds, any hour.
- 2Booked without a phone callRooms and tables requested and confirmed in the chat.
- 3Fewer empty seats and roomsReminders and late availability keep the calendar full.
What they ask
What guests ask. And what the agent does with each one.
Table for six on Friday at 8?
BooksTakes the bookingDo you have vegetarian dishes?
AnswersAnswers from the menuWhere do I park?
AnswersSends directionsCan we book the whole place for a party?
Hands overHands to the managerMy order arrived cold.
Hands overHands to the manager
The brief
Tell the agent what you’d tell a new hire. In plain words.
Brief · Hospitality
- 01Take table and room requests with date, time and party size.
- 02Answer menu, hours and location questions.
- 03Confirm bookings and send directions.
- 04Hand group events and complaints to the manager.
Write it the way you’d explain the job to someone on their first day. The agent asks when something isn’t clear, and nothing goes live until you approve it.
The parts that do it
What a hotel or restaurant runs on. Three parts to brief first.
Channels
On the channels guests use. All in the client’s inbox.
WhatsAppConversations and broadcasts
InstagramDMs, comments and publishing
FacebookMessenger, comments and publishing
TikTokPublishing
YouTubePublishing
Website chatConversations
Keep every room and table booked.
Brief your first agent now. Free for 7 days.