Fluent in your business.
Give the agent a client’s website, files, FAQs and past chats. It answers from them, and gets sharper with every reply your team approves.
7-day free trial
- Price list.pdf Document Trained
- Returns policy Page Trained
- yourshop.com Website · 42 pages Trained
- Past conversations Last 6 months Trained
What’s your return policy?
30 days, free returns in any branch or by post. Here’s the link.
From: Returns policy
Agencies running their clients on Maxbound
Smarter every day.
Every reply your team approves or edits teaches the agent. As its knowledge grows, more questions resolve without anyone stepping in.
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Approved drafts. Approving a reply tells the agent it got that one right.
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Edited replies. Every edit your team makes is learned as a correction.
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Repeated questions. Questions that keep coming back are suggested as new answers.
Customer · Instagram
Can I pick it up from the warehouse?
Draft reply
Yes — collection from our warehouse is free, Sunday to Thursday, 9 to 5.
How an agent learns a client’s business.
Give it what the client’s team would read on their first day. It answers from that, and gets sharper with every reply you approve or edit.
- You
Add the sources
The client’s website, files such as price lists and policies, FAQs, and past chats for tone.
AgentIt answers from them
In the tone you set, on every channel the client has connected.
- Your team
Approve or edit its drafts
Every reply you approve or change teaches it what good looks like for this client.
- You
Keep it current
When prices or pages change, update the file or re-check the website, and the answers follow.
Ask for it in a sentence. It asks what it needs, then waits for your yes.
Learn our returns policy and size guide from the website, and use our past chats for tone.
Your site has two size guides. Which one is current?
The one on the sizes page.
Done. It goes live when you approve it.
- Website
- Sizes page, returns page
- Files
- Size guide
- Past chats
- Used for tone
- Website changes
- Re-check it any time
Before you turn it on. What agencies ask about Knowledge Training.
What can it learn from?
The client’s website, documents such as PDFs, FAQs and past chats.
What happens when the client changes its prices?
Update the file or re-check the website, and the agent answers from the new version.
Does one client’s knowledge reach another client’s agent?
No. Knowledge belongs to the client’s workspace.
Everything else it does. One product for every client.
An agent that knows your business.
Point it at your price list, policies, website and past chats. It answers from them — and gets sharper with every reply your team approves or edits.