Answer them without sending them away.
Put the agent inside a client’s iOS or Android app. Users ask without leaving the app, and every thread lands in the client’s inbox.
7-day free trial
Where’s my order?
Order 4821 is out for delivery and arrives before 6pm today.
Can I change the delivery time?
I’ve passed that to the team with your order number — they’ll reply right here.
Agencies running their clients on Maxbound
One question inside a store’s app, start to finish.
Every in-app message goes the same way, without anyone watching the inbox.
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Does the olive jacket come in medium?
01A question in the app
The customer is signed in, so the agent knows who is asking.
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It does, and medium is in stock. Here’s the link.
02The agent answers
Straight away, from the store’s own pages, without sending her to email or WhatsApp.
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Dana says she was charged twice for order 4821.
03It hands over what it can’t do
A billing problem goes to the team, with the details.
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Sorry about that, Dana. The second charge is refunded today.
04The team replies in the same thread
From the inbox, next to the store’s other channels. She never leaves the app.
Inside a client’s app in four steps.
What happens to each message is above. This is what you do once, for each client.
- Developer
Add the chat screen
The client’s developer adds it to their existing iOS or Android app.
- You
Choose the agent
Use the same agent as the client’s other channels, or brief a new one.
- You
Rehearse, then approve
Replay the client’s real past conversations to read what it would have said. It goes live when you approve it.
AgentIt answers inside the app
Users never leave the app, and every thread lands in the client’s inbox.
Ask for it in a sentence. It asks what it needs, then waits for your yes.
Put the same agent inside the store’s iOS and Android app, and keep the threads in our inbox.
Same tone as on Instagram?
Yes, the same agent.
Done. It goes live when you approve it.
- Apps
- iOS and Android
- Agent
- The same as Instagram and web
- Threads
- In the same inbox
- Hands over
- Order problems, to the team
Before you turn it on. What agencies ask about Mobile App Chat.
Which apps does it work in?
iOS and Android apps.
Do users have to leave the app?
No. They ask and get answered on a screen inside the app.
Where do the conversations go?
Into the same inbox as the client’s other channels.
Everything else it does. One product for every client.
Turn every client’s app into a revenue channel.
Every in-app message answered in seconds, qualified, saved to the CRM and followed up, for every client.