Answer every buyer before the cart goes cold.

Sizing, stock and delivery questions answered in seconds, comments turned into orders and quiet buyers followed up, for each store you run.

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Free for 7 days. Every feature in every workspace.

Online store Inbox · 5 today
  • SaraDo you have this in medium? Answered
  • OmarHow long is delivery to Erbil? Answered
  • Lanaprice? Answered
  • KarwanCan I return it? Answered
  • DanaMy order arrived damaged. With your team
Answered by the agent · nothing sent without approval

Agencies running their clients on Maxbound

  • Chaw Advertising
  • Vixo Agency
  • Anecdote Agency
  • Elements Creative
  • Zedia Marketing
  • Adtempo
  • Al Abqariya
  • Medxerbil
In practice

One conversation, and what the agent did with it.

Instagram 21:14

Is the black one back in stock in medium?

Restocked this morning. Want me to hold one for you?

Order placed
  1. 1
    Every question answered in secondsSizing, stock, shipping and returns handled 24/7 on every channel.
  2. 2
    Comments become ordersAd and post comments turn into DMs, then into saved, qualified buyers.
  3. 3
    Fewer buyers lostFollow-up brings hesitant buyers back before they forget.
What they ask

What shoppers ask. And what the agent does with each one.

  • Do you have this in medium?AnswersAnswers from stock
  • How long is delivery to Erbil?AnswersAnswers from the delivery page
  • price?AnswersReplies under the comment and DMs the link
  • Can I return it?AnswersAnswers by the returns policy
  • My order arrived damaged.Hands overHands to a person
The brief

Tell the agent what you’d tell a new hire. In plain words.

Brief · E-commerce
  1. 01Answer sizing, stock and delivery from the store’s pages.
  2. 02Reply to price comments under ads with a DM and the link.
  3. 03Handle returns by the store’s policy.
  4. 04Hand complaints about damaged orders to a person.

Write it the way you’d explain the job to someone on their first day. The agent asks when something isn’t clear, and nothing goes live until you approve it.

The parts that do it

What an online store runs on. Three parts to brief first.

Comment → DM → CRM Turn comments on product posts into saved buyers. See Comment → DM → CRM Follow-up Sequences Bring back buyers who went quiet. See Follow-up Sequences WhatsApp Automation Answer stock and delivery questions where buyers ask. See WhatsApp Automation
Channels

On the channels shoppers use. All in the client’s inbox.

WhatsAppConversations and broadcasts
InstagramDMs, comments and publishing
FacebookMessenger, comments and publishing
TikTokPublishing
YouTubePublishing
Website chatConversations

Answer every buyer, recover every cart.

Brief your first agent now. Free for 7 days.

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