Turn comments into customers.

Every comment on a client’s posts, reels and ads gets a reply, moves into a DM, and the buyer is saved as a contact.

7-day free trial

Reel · comments Just now
B @buyer_22 How much for this?
You yourshop · reply Just sent you a DM with the price.

Direct message

It’s $49, and it comes in cream too. Want the link?

Saved to the CRM · qualified

Agencies running their clients on Maxbound

  • Chaw Advertising
  • Vixo Agency
  • Anecdote Agency
  • Elements Creative
  • Zedia Marketing
  • Adtempo
  • Al Abqariya
  • Medxerbil
The flow

Comment → DM → CRM, automatically.

A public comment becomes a private conversation becomes a saved, qualified contact — without anyone lifting a finger.

  1. 01

    A buyer comments

    Maxbound spots every comment across your posts, reels and ads.

  2. 02

    The agent moves it to a DM

    A short public reply, then the real answer in private — and a qualifying question.

  3. 03

    Saved as a contact

    The lead lands in your CRM, tagged and ready to follow up or route.

Setting it up

On a client’s posts in four steps.

What happens to each comment is above. This is what you do once, for each client.

  1. You

    Connect Instagram and Facebook

    Sign in on each platform’s own page, inside the client’s workspace.

  2. You

    Brief it

    Say which posts, what to reply in public and what to send in the DM. A word to watch for is optional.

  3. You

    Rehearse, then approve

    Replay the client’s real past conversations to read what it would have said. It goes live when you approve it.

  4. Agent

    It runs on every post

    Posts, reels and ads: each comment answered, moved to a DM and saved as a contact.

Ask for it

Ask for it in a sentence. It asks what it needs, then waits for your yes.

Online store workspace

When someone comments “size” on the new collection post, DM them the size guide and save them as a lead.

Should I reply under the comment too?

Yes, a short note that we sent a DM.

Done. It goes live when you approve it.

Comment to DM · Online storeWaiting for approval
When
A comment says “size”
Comment reply
“Sent you a DM”
DM
The size guide
Saves
As a lead, tagged Sizes
ApproveNothing goes live until someone says yes.
Questions

Before you turn it on. What agencies ask about Comment → DM → CRM.

Do we need to set keywords?

No. It reads the comment, so “how much?” and “price pls” both get an answer. You can still name a word, like “size”.

Does it work on ads?

Yes: posts, reels and paid ads on Instagram and Facebook.

Where do the contacts go?

Into the client’s CRM, tagged with what they wanted, ready for a follow-up.

The platform

Everything else it does. One product for every client.

Never lose a comment again.

Every comment on your posts, reels and ads answered, moved into a DM and saved as a qualified contact — while the post is still live.