Security

Security your clients can trust.

Maxbound connects to your channels through official, password-free authentication, encrypts your data in transit, and keeps you in control of every automated reply. Here's exactly how — no jargon, no overclaiming.

Your data, protected
  • TLS-encrypted connections
  • Official OAuth — no passwords
  • Isolated client workspaces
  • Human-approved AI replies
Enterprise-grade by default

Built on infrastructure you can trust.

Enterprise-grade security

Enterprise-grade security

Powered by Cloudflare, the world's leading web security platform, for maximum uptime and threat protection.

GDPR compliant by design

GDPR compliant by design

Built from the ground up to respect and protect data privacy, fully adhering to European GDPR standards.

Bank-level encryption

Bank-level encryption

Rest easy knowing all connections to Maxbound are secured with 256-bit end-to-end encryption.

Backed by global insurers

Backed by global insurers

For total operational resilience, Maxbound is fully insured by Hiscox — one of the most trusted names in professional business insurance.

How we keep you secure

The safeguards behind every conversation.

We never see your passwords

You connect Instagram, Facebook, WhatsApp and more through each platform's official OAuth login. You sign in on their page — we never ask for, see or store your social passwords.

Encrypted in transit

Every connection to Maxbound runs over HTTPS with TLS. Your messages, leads and reports are encrypted as they move between you, our app and the platforms you connect.

Meta Tech Provider

Official platform APIs only

As an approved Meta Tech Provider, we integrate exclusively through the official APIs of Meta and the other platforms we support — no scraping, no unofficial workarounds that could put your accounts at risk.

Magic Link for client accounts

Onboard a client's accounts with a one-time Magic Link. Your client authorizes their own accounts directly — credentials never pass through your agency or through us.

Isolated workspaces & roles

Every client lives in its own separate workspace. Role-based permissions control exactly who on your team can see and do what — nobody gets more access than they need.

AI you approve

Keep a human in the loop. You can require approval before the AI sends a single reply, so nothing ever goes out in your name until you trust it to.

Honest about where we stand

We won't claim badges we haven't earned.

Official authentication, encryption in transit, least-privilege access and AI you approve. If your team needs specific compliance paperwork — a DPA, our sub-processor list, or where we are on formal audits — just ask and we'll tell you exactly where we stand.

Secure billing

Payments run through a PCI-DSS-compliant provider. We don't store your full card details.

Your data stays yours

We use your data only to run Maxbound for you. Cancel anytime — your data remains yours.

Privacy by design

We collect what we need to do the job, and no more. The full detail is in our Privacy Policy.

Have a security or compliance question?