The challenge
Patients message at every hour, and book with whoever answers first
Med X Erbil runs marketing for medical startups, clinics and doctors. The campaigns work: patients message its clients about appointments and treatments on WhatsApp and Instagram, often late at night.
But with each practice's front desk busy or closed, enquiries waited. A waiting patient books with whoever answers first. The demand Med X was generating for its clients was quietly slipping away.
“Our clients' patients get an answer in seconds now, day or night, and we're winning back the leads they used to lose.”
With Maxbound
An always-on first response for every client
Maxbound now answers every enquiry the moment it lands across the client accounts Med X manages. It shares availability, handles the common questions and books patients straight into each practice's schedule.
The ones who go quiet get a timely, personal follow-up, so the leads that used to vanish are recovered instead. Med X's campaigns keep converting long after each clinic's front desk has gone home.
