# Maxbound for Hospitality | Solutions

> Availability, rates and menu questions answered, bookings taken in the chat and guests followed up, for each hotel or restaurant you run.

Canonical: https://maxbound.ai/solutions/hospitality

Fill every room and every table. (Industries)

## In practice

A customer asks: “Do you have a table for 6 on Friday at 8?”

The agent replies: “8:15 is free on Friday. Shall I hold it for you?”

Outcome: Table booked

## The fix

- **Answered while they are still deciding** — Availability, rates and menu questions answered in seconds, any hour.
- **Booked without a phone call** — Rooms and tables requested and confirmed in the chat.
- **Fewer empty seats and rooms** — Reminders and late availability keep the calendar full.

## What you would tell the agent, in plain words

- Take table and room requests with date, time and party size.
- Answer menu, hours and location questions.
- Confirm bookings and send directions.
- Hand group events and complaints to the manager.

## What customers ask, and what the agent does

| They ask | The agent | What it does |
| --- | --- | --- |
| Table for six on Friday at 8? | Books it | Takes the booking |
| Do you have vegetarian dishes? | Answers it | Answers from the menu |
| Where do I park? | Answers it | Sends directions |
| Can we book the whole place for a party? | Hands it to a person | Hands to the manager |
| My order arrived cold. | Hands it to a person | Hands to the manager |

## The features this uses

- [WhatsApp Automation](https://maxbound.ai/platform/whatsapp) — Take bookings on the channel guests already use.
- [Website Chat](https://maxbound.ai/platform/web-chat) — Turn site visitors into confirmed reservations.
- [Follow-up Sequences](https://maxbound.ai/platform/follow-up) — Reminders and re-bookings that cut no-shows.

## Related

- [Maxbound for Real Estate](https://maxbound.ai/solutions/real-estate) — Every listing enquiry answered in seconds, budget and timeline asked, and the viewing set up, for each estate agency you run.
- [Maxbound for Education](https://maxbound.ai/solutions/education) — Every prospective student answered straight away, their interest qualified and followed up to enrolment, for each school or college you run.
- [Maxbound for Healthcare](https://maxbound.ai/solutions/healthcare) — Patient questions answered, appointment requests handled and reminders sent, day or night, for each clinic you run.
- [Maxbound for Automotive](https://maxbound.ai/solutions/automotive) — Every vehicle enquiry answered in seconds, model, budget and financing asked, and the test drive arranged, for each dealership you run.
- [Maxbound for Travel Agencies](https://maxbound.ai/solutions/travel-agencies) — Every trip enquiry answered in seconds, with dates, destination and budget captured, so each travel agency you run gets travellers ready to quote.
- [Platform overview](https://maxbound.ai/platform)
- [Pricing](https://maxbound.ai/pricing)