# Maxbound for E-commerce | Solutions

> Sizing, stock and delivery questions answered in seconds, comments turned into orders and quiet buyers followed up, for each store you run.

Canonical: https://maxbound.ai/solutions/ecommerce

Answer every buyer before the cart goes cold. (Industries)

## In practice

A customer asks: “Is the black one back in stock in medium?”

The agent replies: “Restocked this morning. Want me to hold one for you?”

Outcome: Order placed

## The fix

- **Every question answered in seconds** — Sizing, stock, shipping and returns handled 24/7 on every channel.
- **Comments become orders** — Ad and post comments turn into DMs, then into saved, qualified buyers.
- **Fewer buyers lost** — Follow-up brings hesitant buyers back before they forget.

## What you would tell the agent, in plain words

- Answer sizing, stock and delivery from the store’s pages.
- Reply to price comments under ads with a DM and the link.
- Handle returns by the store’s policy.
- Hand complaints about damaged orders to a person.

## What customers ask, and what the agent does

| They ask | The agent | What it does |
| --- | --- | --- |
| Do you have this in medium? | Answers it | Answers from stock |
| How long is delivery to Erbil? | Answers it | Answers from the delivery page |
| price? | Answers it | Replies under the comment and DMs the link |
| Can I return it? | Answers it | Answers by the returns policy |
| My order arrived damaged. | Hands it to a person | Hands to a person |

## The features this uses

- [Comment → DM → CRM](https://maxbound.ai/platform/comment-dm-crm) — Turn comments on product posts into saved buyers.
- [Follow-up Sequences](https://maxbound.ai/platform/follow-up) — Bring back buyers who went quiet.
- [WhatsApp Automation](https://maxbound.ai/platform/whatsapp) — Answer stock and delivery questions where buyers ask.

## Related

- [Maxbound for Real Estate](https://maxbound.ai/solutions/real-estate) — Every listing enquiry answered in seconds, budget and timeline asked, and the viewing set up, for each estate agency you run.
- [Maxbound for Education](https://maxbound.ai/solutions/education) — Every prospective student answered straight away, their interest qualified and followed up to enrolment, for each school or college you run.
- [Maxbound for Healthcare](https://maxbound.ai/solutions/healthcare) — Patient questions answered, appointment requests handled and reminders sent, day or night, for each clinic you run.
- [Maxbound for Automotive](https://maxbound.ai/solutions/automotive) — Every vehicle enquiry answered in seconds, model, budget and financing asked, and the test drive arranged, for each dealership you run.
- [Maxbound for Travel Agencies](https://maxbound.ai/solutions/travel-agencies) — Every trip enquiry answered in seconds, with dates, destination and budget captured, so each travel agency you run gets travellers ready to quote.
- [Platform overview](https://maxbound.ai/platform)
- [Pricing](https://maxbound.ai/pricing)