# WhatsApp Automation | Maxbound

> Every client’s WhatsApp answered, qualified and followed up.

Canonical: https://maxbound.ai/platform/whatsapp

Part of the Maxbound platform (Channels).

## What it does

Every message on a client’s WhatsApp answered in seconds, the buyer qualified and saved, and anyone who goes quiet followed up.

## In practice

A customer asks: “Is the linen set in stock?”

The agent replies: “Yes, want me to send the link?”

Outcome: Qualified

## What you get

- **Instant 24/7 replies** — Never leave a WhatsApp message unanswered.
- **Qualify & route** — Spot real buyers and send them to the right team.
- **Automated follow-up** — Re-engage leads on WhatsApp until they convert.

## How it works

What happens to each message is above. This is what you do once, for each client.

1. **Connect the client’s WhatsApp number** (You) — Sign in on Meta’s own page, inside the client’s workspace. Nobody shares a password, and the client can do it themselves from a one-time link.
2. **Brief the agent** (You) — Say what it should answer, book or hand over, in a sentence. It asks about anything that isn’t clear.
3. **Rehearse, then approve** (You) — Replay the client’s real past conversations to read what it would have said. It goes live when you approve it.
4. **It runs day and night** (Agent) — Every message answered, every lead saved, and anyone who goes quiet followed up.

## Questions

### Can it message people first, like an offer?

Yes, with Broadcasting: send to a list from the client’s contacts, and the agent answers the replies.

### Can our team still reply on WhatsApp?

Yes. Take over any conversation from the inbox, then hand it back to the agent.

### Do we need the client’s password?

No. The number connects through Meta’s own sign-in. We never see the password.

## Related

- [Instagram DM Automation](https://maxbound.ai/platform/instagram) — Every Instagram DM, comment and story reply answered and saved.
- [Facebook Messenger](https://maxbound.ai/platform/facebook) — Every Messenger chat and comment answered and saved.
- [Website Chat](https://maxbound.ai/platform/web-chat) — A chat on each client’s website that answers and saves visitors.
- [Mobile App Chat](https://maxbound.ai/platform/mobile-chat) — The agent inside a client’s own iOS or Android app.
- [Maxbound for Real Estate](https://maxbound.ai/solutions/real-estate) — Every listing enquiry answered in seconds, budget and timeline asked, and the viewing set up, for each estate agency you run.
- [Maxbound for Education](https://maxbound.ai/solutions/education) — Every prospective student answered straight away, their interest qualified and followed up to enrolment, for each school or college you run.
- [Maxbound for Healthcare](https://maxbound.ai/solutions/healthcare) — Patient questions answered, appointment requests handled and reminders sent, day or night, for each clinic you run.
- [Maxbound for Automotive](https://maxbound.ai/solutions/automotive) — Every vehicle enquiry answered in seconds, model, budget and financing asked, and the test drive arranged, for each dealership you run.
- [Platform overview](https://maxbound.ai/platform)
- [Pricing](https://maxbound.ai/pricing)