# Maxbound > Your AI employee for every message — AI agents for sales and customer support that reply, qualify and follow up across WhatsApp, Instagram, Facebook and web chat. Used by businesses running their own conversations and by agencies running them for clients. Every page on this site is also available as clean Markdown for agents: request the same URL with an `Accept: text/markdown` header, or fetch `/index.md`. ## Product - [Platform overview](https://maxbound.ai/platform): How Maxbound captures, qualifies and converts every conversation - [AI Agents](https://maxbound.ai/platform/ai-agents): Reply, qualify & follow up 24/7 - [Omnichannel Inbox](https://maxbound.ai/platform/inbox): WhatsApp, Instagram, Facebook and web chat in one place - [CRM](https://maxbound.ai/platform/crm): Every lead saved & organized - [Knowledge Training](https://maxbound.ai/platform/knowledge): Agents that learn your business - [Simulations](https://maxbound.ai/platform/simulations): Replay real customer conversations to train an agent before it talks to anyone - [WhatsApp Automation](https://maxbound.ai/platform/whatsapp): Automate WhatsApp at scale - [Instagram DM Automation](https://maxbound.ai/platform/instagram): Turn DMs & comments into leads - [Facebook Messenger](https://maxbound.ai/platform/facebook): Capture every Messenger chat - [Website Chat](https://maxbound.ai/platform/web-chat): Convert site visitors live - [Mobile App Chat](https://maxbound.ai/platform/mobile-chat): Answer inside your own iOS or Android app - [Lead Qualification](https://maxbound.ai/platform/qualify): Spot real buyers automatically - [Follow-up Sequences](https://maxbound.ai/platform/follow-up): Nurture that books revenue - [Comment → DM → CRM](https://maxbound.ai/platform/comment-dm-crm): Public comments become saved contacts - [Comment Moderation](https://maxbound.ai/platform/comment-moderation): Spam, abuse and competitor promotion hidden automatically - [Broadcasting](https://maxbound.ai/platform/broadcasting): Reach your lists instantly - [Analytics](https://maxbound.ai/platform/analytics): Prove pipeline & revenue ## Solutions - [Real Estate](https://maxbound.ai/solutions/real-estate): Qualify buyers instantly - [Education](https://maxbound.ai/solutions/education): Enroll more students - [Healthcare](https://maxbound.ai/solutions/healthcare): Book patients on every channel - [Automotive](https://maxbound.ai/solutions/automotive): Drive test drives & sales - [Marketing Agencies](https://maxbound.ai/solutions/marketing-agencies): Run inbound for every client - [Advertising Agencies](https://maxbound.ai/solutions/advertising-agencies): Maximise ROAS — answer every reply the campaign creates - [Performance Agencies](https://maxbound.ai/solutions/performance-agencies): Convert ad spend into leads - [Lead Generation Agencies](https://maxbound.ai/solutions/lead-generation-agencies): Capture & qualify at scale ## Company - [Pricing](https://maxbound.ai/pricing): Plans, pay-as-you-go tier and what each includes - [Customers](https://maxbound.ai/customers): Customer stories and results - [Security](https://maxbound.ai/security): Official platform APIs only, encryption, GDPR compliance - [Setup Guide](https://maxbound.ai/guide): How to get an agent live on your busiest channel - [Blog](https://maxbound.ai/blog): Playbooks, product news and insights for agencies - [Information summary for AI assistants](https://maxbound.ai/llm-info): Structured plain-fact summary: what Maxbound is, channels, features, security posture and which numbers to read live ## Blog posts - [Turn Comments into Sales: Autopilot Guide for Agencies](https://maxbound.ai/blog/turn-comments-into-sales-autopilot-guide-for-agencies) Date: 2026-08-17 | Category: Insights Learn how Maxbound’s AI agents turn Instagram and Facebook comments into direct messages that capture leads and drive sales—without manual work. Tags: instagram, whatsapp, ai agents, automation, lead generation - [New: Custom Report Charts and Improved Editor](https://maxbound.ai/blog/custom-reports-and-improved-editor) Date: 2026-08-02 | Category: Product Announcements Customize your client reports with line, bar, and donut charts. Our enhanced drag-and-drop editor now features multi-select tools and auto-saving. Tags: Product Update, Analytics, Reporting, Client Reports - [Smarter Search & Automated WhatsApp Booking Alerts](https://maxbound.ai/blog/smarter-search-automated-booking-alerts) Date: 2026-07-29 | Category: Product Announcements Discover Maxbound's latest updates: automated WhatsApp booking notifications and 4% faster AI search results for automated community management. Tags: Product Update, Automation, CRM - [Busting the Myths of Instagram DM Automation Tools](https://maxbound.ai/blog/busting-the-myths-of-instagram-dm-automation-tools) Date: 2026-07-26 | Category: AI Agents Discover the truth about Instagram DM automation tools. We bust the common myths keeping agencies stuck in manual, low-margin inbox management. Tags: Instagram, Automation, AI Agents, Agencies - [Best Social Media Customer Service Software for Agencies](https://maxbound.ai/blog/best-social-media-customer-service-software-for-agencies) Date: 2026-07-25 | Category: Insights Discover the best social media customer service software for agencies to manage Instagram, Facebook, and WhatsApp using AI-native automation. Tags: AI Agents, Social Media Inbox, Agency Scale - [Best Tool to Automate Instagram & Facebook Replies](https://maxbound.ai/blog/best-tool-to-automate-instagram-facebook-replies) Date: 2026-07-25 | Category: AI Agents Discover the best tool to automate replies to Instagram and Facebook comments and DMs. Learn how to turn social engagement into qualified leads. Tags: Social Automation, AI Agents, Lead Gen - [How to Run Safe High-Volume Instagram Campaigns](https://maxbound.ai/blog/how-to-run-safe-high-volume-instagram-campaigns) Date: 2026-07-25 | Category: Insights Learn how agencies run high-volume Instagram comment-to-DM campaigns safely without risking Meta shadowbans or action blocks. Tags: Instagram, Automation, Meta API, Agencies - [How to Sell AI Agents Under Your Own Brand](https://maxbound.ai/blog/how-to-sell-ai-agents-under-your-own-brand) Date: 2026-07-25 | Category: Insights Discover how to white-label AI agents, package community management as your own proprietary service, and scale agency retainers without hiring more staff. Tags: White-Label, AI Agents, Agency Growth, Community Management - [Securely Integrating AI Chat Into Mobile Apps](https://maxbound.ai/blog/securely-integrating-ai-chat-into-mobile-apps) Date: 2026-07-25 | Category: AI Agents Learn how to securely integrate AI chat agents into client mobile apps using backend-generated session tokens instead of domain-restricted keys. Tags: Mobile Chat, API Security, Session Tokens, Enterprise AI - [How to Scale Agency Retainers Without Hiring More Staff](https://maxbound.ai/blog/how-to-scale-agency-retainers-without-hiring-more-staff) Date: 2026-07-23 | Category: Insights Learn how social media agencies use AI-native community management to scale retainers and capture leads 24/7 without growing headcount. Tags: AI Agents, Agency Scale, Lead Generation - [How to Scale Agency Retainers with AI Copilots](https://maxbound.ai/blog/how-to-scale-agency-retainers-with-ai-copilots) Date: 2026-07-20 | Category: AI Agents Stop ignoring social DMs. Learn how marketing agencies use human-in-the-loop AI workflows to scale community management without increasing headcount. Tags: AI Agents, Agencies, Scaling, Automation - [How to Stress-Test AI Agents Before Go-Live](https://maxbound.ai/blog/how-to-stress-test-ai-agents-before-go-live) Date: 2026-07-18 | Category: AI Agents Learn how to use AI simulations to dry-run and stress-test your community management agents before deploying them to live social channels. Tags: Simulations, AI Safety, Agencies, Workflows - [Why We Built a Sandbox Simulator for AI Social Agents](https://maxbound.ai/blog/why-we-built-a-sandbox-simulator-for-ai-social-agents) Date: 2026-07-18 | Category: AI Agents Discover how Maxbound's simulation feature lets agencies dry-run AI agents against real-world customer scenarios before going live. Tags: AI Agents, Simulation, Agency Scaling, Social Media - [How to Turn Social Comments into High-Margin Retainers](https://maxbound.ai/blog/how-to-turn-social-comments-into-high-margin-retainers) Date: 2026-07-16 | Category: AI Agents Discover how marketing agencies use AI-native community management to upsell existing clients, capture leads 24/7, and scale non-linearly without hiring. Tags: AI Agents, Scaling, Agency Growth, Community Management - [How to Set Up a Human-in-the-Loop AI Workflow](https://maxbound.ai/blog/how-to-set-up-a-human-in-the-loop-ai-workflow) Date: 2026-07-14 | Category: AI Agents Learn how to build a secure, hybrid AI drafting system for your agency's social media clients to save time without losing brand control. Tags: AI Drafts, Human-in-the-Loop, Social Media, Automation - [Turn Social Comments Into Direct Sales on Autopilot](https://maxbound.ai/blog/turn-social-comments-into-direct-sales-on-autopilot) Date: 2026-07-14 | Category: AI Agents Learn how Maxbound's automated comment-to-DM workflow helps marketing agencies capture, qualify, and convert social media engagement into CRM leads 24/7. Tags: Lead Capture, Instagram Automation, CRM, Social Media Agencies - [Comment-to-DM: Turn Comments into Sales](https://maxbound.ai/blog/turn-viral-comments-into-direct-sales) Date: 2026-03-13 | Category: Insights Stop leaving money in your comment section. Learn how to automatically capture leads and trigger customized DMs that convert at scale. Tags: Social Selling, Marketing Automation, Instagram Tools - [10 Best AI Tools for Social Media Engagement](https://maxbound.ai/blog/10-best-ai-tools-for-social-media-engagement) Date: 2026-03-12 | Category: AI Agents Discover the top 10 AI tools that are revolutionizing social media engagement, prioritizing real conversations over robotic replies. Tags: Automation, Social Media, Marketing, Customer Service - [AI Agent vs. Social Media Manager: Who Wins?](https://maxbound.ai/blog/ai-vs-social-media-manager) Date: 2026-03-12 | Category: AI Agents Explore the evolution of social media management and learn how to find the right balance between human creativity and AI efficiency for your brand. Tags: AI, Social Media, Management, Automation - [How to Automate Your Social Media DMs](https://maxbound.ai/blog/automate-social-media-dms) Date: 2026-03-12 | Category: AI Agents Learn how to automate social media DMs to handle repetitive tasks while keeping conversations authentic and focused on growth. Tags: Automation, Social Media, Marketing, Customer Service - [The Evolution of Social Media Engagement AI](https://maxbound.ai/blog/evolution-of-automated-social-media-engagement-software) Date: 2026-03-12 | Category: AI Agents How smart automation is transforming scaling strategies for brands and creators without sacrificing genuine audience connection. Tags: Automation, Social Media, Marketing, Customer Service - [5 Ways to Cut Social Media Support Costs](https://maxbound.ai/blog/reduce-social-media-customer-service-costs) Date: 2026-03-12 | Category: Insights Discover five proven strategies to significantly reduce your social media customer service costs without sacrificing quality. Tags: Customer Service, Social Media, Automation, Cost Reduction - [AI Learning from Historical Conversations](https://maxbound.ai/blog/learning-from-historical-conversations) Date: 2026-03-02 | Category: AI Agents Maxbound's AI now improves over time by studying your past successful conversations and adapting to your unique brand voice. Tags: Machine Learning, AI Training, Social Media - [AI Escalations: When to Pass the Mic](https://maxbound.ai/blog/knowing-when-to-pass-the-mic-smart-escalations-for-ai-agents) Date: 2026-02-25 | Category: Product Announcements Discover how to seamlessly route complex social media conversations from your AI agent to your human team with Smart Escalations. Tags: AI Routing, Customer Experience, Social Media Management - [Avoid Double Replies: Save Your AI Thunder](https://maxbound.ai/blog/stop-stealing-your-ais-thunder-introducing-avoid-double-reply) Date: 2026-02-20 | Category: Product Announcements Learn how Maxbound's new Avoid Double Reply feature ensures your human team and AI agent never trip over each other in the inbox. Tags: AI Agents, Inbox Management, Automation - [The Delay Reply Feature: Timing Is Everything](https://maxbound.ai/blog/the-delay-reply-feature-timing-is-everything) Date: 2026-02-13 | Category: Product Announcements Make your AI feel more human. Maxbound's Delay Reply batches multiple messages into a single, context-aware response. Tags: Product Update, UX, Conversational AI - [Sentiment Analytics for Smarter Engagement](https://maxbound.ai/blog/sentiment-analytics-for-smarter-engagement) Date: 2026-02-10 | Category: Product Announcements Understand the emotional tone of every DM and comment. Maxbound's Sentiment Analytics drives more empathetic engagement. Tags: Sentiment Analysis, Data Tracking, Engagement - [Self-Improving AI That Learns Your Brand](https://maxbound.ai/blog/self-improving-ai-that-learns-your-brand) Date: 2026-02-04 | Category: Product Announcements Maxbound's AI learns from your edits and approvals, adapting to your unique brand voice with every interaction. Tags: Machine Learning, Brand Voice, Product Update - [24/7 Autonomous Agents for Your Community](https://maxbound.ai/blog/24-7-autonomous-agents-for-your-community) Date: 2026-02-01 | Category: Product Announcements Stop losing leads to time zones. Maxbound's Autonomous Agents handle comments, DMs, and reactions around the clock. Tags: Autonomous Agents, Lead Generation, Automation - [Introducing AI Drafts with Human Approval](https://maxbound.ai/blog/introducing-ai-drafts-with-human-approval) Date: 2026-01-15 | Category: Product Announcements Scale your social media responses 10x faster while keeping your authentic human touch with Maxbound's new AI Drafts feature. Tags: AI Drafts, Product Update, Social Media, Collaboration ## Links - Homepage: https://maxbound.ai - Blog: https://maxbound.ai/blog - RSS: https://maxbound.ai/blog/rss.xml - Full Content: https://maxbound.ai/llms-full.txt