# How Med X Erbil recovered the leads its clients were losing

> A marketing agency for medical startups and clinics stopped losing its clients' patients to slow replies. Every enquiry is now answered in seconds.

Canonical: https://maxbound.ai/customers/med-x-erbil

Med X Erbil — Medical marketing agency. Channels: WhatsApp, Instagram.

Headline result: 30% of lost leads recovered.

## Patients message at every hour, and book with whoever answers first

Med X Erbil runs marketing for medical startups, clinics and doctors. The campaigns work: patients message its clients about appointments and treatments on WhatsApp and Instagram, often late at night.

But with each practice's front desk busy or closed, enquiries waited. A waiting patient books with whoever answers first. The demand Med X was generating for its clients was quietly slipping away.

## An always-on first response for every client

Maxbound now answers every enquiry the moment it lands across the client accounts Med X manages. It shares availability, handles the common questions and books patients straight into each practice's schedule.

The ones who go quiet get a timely, personal follow-up, so the leads that used to vanish are recovered instead. Med X's campaigns keep converting long after each clinic's front desk has gone home.

## Results

| Result | What it measures |
| --- | --- |
| 2× | faster response times |
| 30% | of lost leads recovered |
| 24/7 | enquiries answered |

## In their words

> Our clients' patients get an answer in seconds now, day or night, and we're winning back the leads they used to lose.
>
> — Med X Erbil

## Related

- [How Elements Creative made every reply 3× faster](https://maxbound.ai/customers/elements-creative) — A fast-moving creative agency turned a flood of client DMs and comments into qualified conversations and won back hours every week.
- [All customer stories](https://maxbound.ai/customers)
- [Platform overview](https://maxbound.ai/platform)
- [Pricing](https://maxbound.ai/pricing)